Privacy Policy

VIZFLEET TECHNOLOGIES SDN. BHD. (registration 202601032075 (1694170-T)) operates VizFleet. Our registered office is No. 21, Jalan Kemuning Prima C33/C, Kemuning Utama, Seksyen 33, 40400 Shah Alam, Selangor, Malaysia.

Privacy questions go to info@vizfleet.com. You can also call 03-5131 3898 or +60 12-978 8084, or write to us through the contact page.

This policy is written for the Malaysian Personal Data Protection Act 2010 (PDPA). It is the notice for personal data we process as a data user for our own websites, accounts, and sales operations.

It covers personal data collected through beta.vizfleet.com, the VizFleet application at app.vizfleet.com, the VizFleet Driver Android app (package com.vizfleet.driver), our demo, signup, contact, and meeting forms, account activation, the VizFleet Assistant chat, careers links, and email we send about those requests.

When a customer uses VizFleet to run its own fleet, that customer decides why its drivers, staff, and customers are in the product. We process that operational data to provide the service. A signed order or master agreement controls that processing where it differs from this page.

VizFleet Driver is the Android app with package name com.vizfleet.driver. It is for drivers aged 18 and over who already work with a fleet. It is not a public job board and it is not for children.

A fleet customer decides why its drivers are in the product. VIZFLEET TECHNOLOGIES SDN. BHD. processes driver data to provide the app.

A driver who registers in the app submits these fields to VizFleet:

• First and last name.
• Email.
• Password. Passwords are not stored in plain text.
• Mobile number.
• Date of birth.
• Gender.
• Marital status.
• Profile photo.
• Driving licence number, licence expiry, and licence type.
• Truck type and preferred vehicle.
• NRIC or other government identity number.
• Optional PERKESO number.
• Optional EPF number.
• Optional bank name and optional bank account number.
• Home address, country, state, city, and postal code.
• Emergency contact name and emergency contact number.
• Photos of the identity document and driving licence.

While the driver uses the app, VizFleet also collects:

• Assigned trips and shipment details.
• Precise location while the app is in use during an active job, an arrival, or a proof submission. Location is not collected in the background.
• Proof photos and signatures. Photos may be stamped with the time and location.
• Daily vehicle checklist answers.
• Incentive and delivery history.
• A device identifier.
• A push notification token.

Driver data is encrypted in transit. We use it to run the driver account and the assigned work. We share it with the fleet operator that assigned the driver. We do not sell it. We do not use it for third-party advertising.

The Android app does not yet contain its own delete button. A driver, or a person the driver has authorised, can ask us to delete the driver account by emailing info@vizfleet.com from the email on the driver account, or by using the form on Delete your VizFleet Driver account. The request must include the driver name, the account email, the mobile number, and the fleet or company name if the driver knows it. We may ask for enough information to confirm the person is the account holder. A fleet operator that created or manages the driver record may also need to confirm the request before operational records are removed.

After the request is confirmed, we delete or de-identify the driver login, profile, contact details, identity and licence images, bank details held for that driver, device and push token, and the copy of those fields in the driver profile.

We keep trip and proof records, invoices, and audit logs when a Malaysian company, tax, employment, or legal duty still requires them, or while a fleet customer's signed agreement requires the operational record. We retain those records for that duty and then delete or de-identify them.

We collect only what the relevant form or feature asks for.

• Contact and demo requests: first name, last name, work email, mobile number, company, industry, company address, fleet counts, how you plan to use VizFleet, and the message or meeting notes you write.
• Signup and activation: company name, contact person, work email, mobile number, company address, fleet and user counts, intended use, and a password. Passwords set on this website are stored as salted hashes. We do not store those passwords in plain text.
• Meetings: name, work email, company, date, time, time zone, topic, and optional notes.
• Chat: the messages and files you choose to send to VizFleet Assistant.
• Careers: role pages link to a Google Form. If you apply, you submit that form to Google, and we receive the response.
• Technical data: browser and device data, pages viewed, and approximate location derived from IP address, collected by the tools listed in the Cookie Policy. Cloudflare Turnstile checks that a form was submitted by a person.
• Operational product data, when an account uses the service: bookings, vehicles, drivers, vendors, rates, invoices, maintenance records, and live trip or location records the account submits or generates.

Do not send passwords, identity-card numbers, or payment card numbers in chat, contact forms, or meeting notes. Identity numbers and bank details are collected only in the VizFleet Driver registration flow.

• Reply to demos, meetings, support, partnerships, and other enquiries.
• Review signup applications, activate accounts, and operate the service.
• Send the acknowledgement and account emails that the request requires.
• Protect forms from abuse and keep the sites available.
• Understand how the public website is used and how fast pages load.
• Meet record-keeping duties under Malaysian law.
• Establish or defend a legal claim.

We do not sell personal data. We do not use it for third-party advertising.

Under the PDPA we rely on your consent when you submit a form, start a chat, or create an account. We also process data where it is needed to take steps toward a contract, to perform a contract, or to comply with a legal obligation. You may withdraw consent by emailing info@vizfleet.com. Withdrawal does not affect processing that already happened, and we may keep data we still need for a legal duty or a live contract.

We share personal data with the providers that run the sites and the service:

• ZeptoMail (Zoho) sends acknowledgement, activation, and internal notification email. The mail API used by this site is hosted on an India endpoint.
• Google receives demo and signup copies when our Google Sheet export is switched on, receives job applications submitted through the careers Google Form, and loads the map on the contact page.
• Cloudflare receives the Turnstile check that runs before a form is accepted.
• Vercel hosts this website and collects Speed Insights performance data.
• Microsoft Clarity records how visitors use the public website, including pages, clicks, and session replays.
• The chat provider configured for VizFleet Assistant receives the messages you send in the widget.

Staff and contractors who need the data to answer you or run the service can access it. We may also disclose data if a Malaysian law, court, or regulator requires it, or if we sell or reorganise the business and the recipient takes on these duties.

We operate from Malaysia. Hosting, email, analytics, maps, forms, security checks, and chat can process personal data in other countries where those providers run their systems, including India, the United States, and other regions those providers use. We use them to operate VizFleet, and we ask them to handle the data for that purpose.

Enquiry and account records are kept while we need them to respond, provide the service, and meet Malaysian company and tax record duties. Activation links on this website expire after 24 hours. Chat and analytics data follow the retention period of the provider that collected them. We delete or de-identify data when we no longer need it, unless the law requires us to keep it.

The public sites use HTTPS. Account passwords created on this website are stored as salted hashes. Access to enquiry records is limited to people who operate VizFleet. No online service is perfectly secure. Tell us at support@vizfleet.com if you believe an account or message was compromised.

You may ask us for access to personal data we hold about you, ask for a correction, or withdraw consent. Email info@vizfleet.com with enough detail for us to find the record. We may need to confirm you are the person the data is about. You may also contact the Personal Data Protection Commissioner of Malaysia if you are unhappy with our response.

Cookie and analytics choices are described in the Cookie Policy. To ask for deletion of a VizFleet Driver account, use Delete your VizFleet Driver account.

VizFleet is a business service. It is not directed at anyone under 18. We do not knowingly collect personal data from children. The VizFleet Driver app is for drivers aged 18 and over who already work with a fleet. It is not a public job board and it is not for children.

The date at the top of this page is the current version. We post updates on this page. This version replaces the privacy notice dated 2 October 2026.